Feedback from previous guests about their experience.
62%
liked the hotel and would stay again
6.2/10
Nice
Rooms
7.8
Location
7.2
Service
7.2
Dining
7.2
Guest reviews
6.2/10
based on 5 reviews
John
United States of America,
March
2025
7.4/10
My stay at the Sovanna Hotel was enjoyable overall, but there were some hiccups. The room was spacious and well-appointed, though I did find the cleanliness to be somewhat lacking initially. The dining options were impressive, and the staff was generally friendly and helpful, when they were available.
Rooms
7.0
The room was spacious and nicely decorated, but I noticed a few cleanliness issues upon arrival.
Service
6.0
The staff was friendly and eager to help, but I experienced delays in response times, especially during peak hours.
Location
8.0
The hotel’s location is excellent, making it easy for me to explore local attractions and restaurants.
Dining
9.0
Dining options were a highlight for me; the breakfast had many high-quality products that were quite delicious.
Facilities
7.0
Facilities like the laundry and room service were convenient, but I found the bicycle hire a bit overpriced.
Hugh
United States of America,
February
2025
6.8/10
I enjoyed my stay at Sovanna Hotel, especially the comfortable rooms and helpful staff. The location was convenient, though traffic can be a bit much at times. Dining options were fantastic, particularly the exquisite meat dishes.
Rooms
8.0
The room was spacious and clean, with all the necessary amenities for a pleasant stay.
Service
9.0
The staff were friendly and attentive, making sure I had everything I needed throughout my visit.
Location
7.0
Located near key attractions, but the traffic can be congested during peak hours.
Dining
9.0
I was particularly impressed with the dining options, especially the best meat dishes that they served.
Facilities
8.0
The hotel offered excellent facilities, including efficient room service and car hire options.
Louis
United States of America,
December
2024
5.0/10
I had a decent stay at Sovanna Hotel. The room was comfortable with nice amenities, but the location wasn't ideal for exploring the city. Service was friendly, but a bit slow at times, which was a bummer.
Rooms
8.0
My room was spacious and well-appointed, with a nice view. The bed was super comfy, perfect for unwinding after a long day.
Service
6.0
The staff was friendly and eager to help, but I did experience some delays with room service.
Location
5.0
The location was okay, but a bit far from key attractions. It took me longer than I wanted to get around.
Dining
7.0
I enjoyed the grilled dishes at the restaurant; they were tasty and well-prepared. Breakfast was pretty solid too.
Facilities
7.0
The hotel had solid facilities like laundry and car hire, making it easy to manage my stay.
Shawn
United States of America,
October
2024
5.2/10
My stay at Sovanna Hotel was quite pleasant, thanks to the comfortable rooms and helpful staff. However, the dining options could use some improvement, especially in terms of variety. Overall, it was a great base for exploring the city.
Rooms
8.0
The room was spacious and well-appointed, providing a comfortable retreat after a day out. I especially appreciated the cleanliness and the thoughtful amenities provided.
Service
9.0
The service was attentive and friendly, making me feel welcome throughout my stay. The staff were quick to respond to any questions I had, which I found very reassuring.
Location
8.0
Sovanna Hotel is located conveniently near key attractions, making it easy for me to explore Phnom Penh. The accessibility was a big plus for my travel experience.
Dining
6.0
While the breakfast spread was decent, I found the dining options limited in variety, which was a bit disappointing. I expected more choices during my meals.
Facilities
7.0
The hotel offered good facilities, including room service and laundry, which added convenience to my stay. However, I didn't use some amenities like car or bicycle hire.
Jimmy
United States of America,
October
2024
7.0/10
My stay at Sovanna Hotel was enjoyable, though I faced some challenges with the dining options. The rooms were comfortable and well-kept, providing a cozy retreat after a day of exploring. However, I found the service at breakfast to be a bit slow. Overall, it was a nice experience with some room for improvement.
Rooms
8.0
My room was spacious and nicely decorated, making me feel right at home. The cleanliness was impressive, and I appreciated the cozy atmosphere that helped me relax.
Service
6.0
Most of the staff were friendly and helpful, but the breakfast service was slower than I expected, which impacted my morning routine.
Location
8.0
The hotel is situated in a convenient area, making it easy for me to access local attractions and transportation.
Dining
5.0
While the croissants at breakfast were good, the overall dining experience left me wanting more in terms of variety and speed.
Facilities
7.0
I enjoyed the availability of room service and amenities like car hire, which added convenience to my stay. The shops nearby were a bonus too.